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Credit Bureau Authorisation Terms
Last updated: October 2026 · Samridhya Innovations Private Limited
This page explains what you agree to when you tick the credit-bureau consent checkbox while signing in to the Samridhya mobile app. Please read it together with our Privacy Policy and Terms of Use.
1. What you are authorising
By ticking the consent box, you appoint Samridhya Innovations Private Limited ("Samridhya") and its authorised partners as your authorised representative(s) to receive your Credit Information from TransUnion CIBIL, Equifax, CRIF High Mark and Experian for the purpose of assessing your credit eligibility and matching you with suitable loan offers on our platform.
2. The credit bureaus
Your Credit Information may be obtained from one or more of the following credit information companies licensed by the Reserve Bank of India: TransUnion CIBIL Limited, Equifax Credit Information Services Private Limited, CRIF High Mark Credit Information Services Private Limited and Experian Credit Information Company of India Private Limited.
3. What we collect and why
Your Credit Information may include your credit score and credit report, including your existing loans, repayment history and credit enquiries. We use it only to assess your eligibility and to present you with relevant loan offers from our lending partners. We do not use it for any purpose that is not described here or in our Privacy Policy.
4. Your consent is voluntary
Giving this authorisation is entirely voluntary. If you choose not to give it, you can still use the parts of the app that do not require a credit check, although some personalised loan offers may not be available to you.
5. Withdrawing your consent
You may withdraw this authorisation at any time by writing to [email protected]. On withdrawal we will stop obtaining your Credit Information for the future. Withdrawal does not affect anything lawfully done while the consent was active, and we may retain records where required by law. Complaints can be raised through our Grievance Redressal Policy.
6. How we handle your Credit Information
Your Credit Information is stored on servers located in India and is handled in accordance with our Privacy Policy. We retain it only for as long as is necessary to fulfil the purpose set out above and as required under applicable law, after which it is deleted or anonymised in line with our Privacy Policy.
7. Accuracy of bureau data
Credit Information is provided by the credit bureaus and belongs to them. Samridhya is not responsible for inaccuracies in the data reported by a bureau. If you believe any information is incorrect, you may raise a dispute directly with the relevant credit bureau.
8. Governing law
This authorisation is governed by the laws of India, including the Digital Personal Data Protection Act, 2023 and the Credit Information Companies (Regulation) Act, 2005, and is subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka.
9. Contact us
Samridhya Innovations Private Limited
#1207/343 & 1207/1/343/1, 9th Main, 7th Sector, HSR Layout, Bangalore, Karnataka - 560102
Email: [email protected]
Questions about this policy?
Write to [email protected] or call +91 63662 34524 (Mon–Sat, 9 AM – 6 PM IST).